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Coherent Path represents the next evolution of analytics for retailers intent on understanding and connecting with their customers. Using advanced mathematics, the solution provides the ability to monitor an individual customer journey, giving companies the insight to customize promotions based on the current and predicted future tastes of a consumer. The benefits are improved loyalty and greater customer lifetime value.
Serviceaide is a leader in intelligent chatbots called virtual agents, that make service and support more productive and intuitive for customers and support teams. The companys AI-powered virtual agent called Luma engages end users through a simple, conversational interface to understand and expedite service requests, automate service delivery and improve the customer experience. The company also offers a multi-function IT Service Management platform used by companies around the world to effectively manage the delivery and support of IT services. Serviceaide was selected as a leader in a recent Forrester Research New Wave™ report on Standalone Chatbots For IT Operations.
Tradeshow Multimedia TMI is a Cleveland, OH-based company in the Software and Internet sector.
Planet Press is a Bloomfield, NJ-based company in the Software & Internet sector.
Today`s customer expects an instant, self-serve, personalized experience. Unlike traditional help desks, Heyday leverages Conversational AI and messaging apps to help retailers elevate the entire customer experience and enable personalization at scale. The end goal: treat every customer like a VIP.