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ITC provides companies with a more effective way to find and connect with consumers via social media to drive sales, customer service and retention, and develop market insight. ITC’s leading-edge text-mining capabilities power three social media solutions that enable better decision making, uncover new revenue opportunities and allow faster resolution of customer problems. ITC was founded by customer service expert, John Huehn, formerly the VP of Customer Support at Canada’s largest wireless, data and Telecom Company. ITC’s Management team has more than 100-years of customer service, direct sales and technology experience, at some of the largest, most successful institutions in the world.
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