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Founded in 2007, Live Virtual Help Desk (LVHD) delivers helpdesk and NOC services to SMB customers through its growing base of over 500 Managed Services Providers (MSPs) and directly to large enterprise customers. LVHD allows businesses to focus internal staff on high margin, user facing activities, while leveraging LVHD to deliver preventative maintenance, monitoring, remediation and helpdesk services for customers and employees. By relying on LVHD in this manner, companies can provide a more comprehensive base of support by handing off hours of maintenance and service requirements. Cost reduction, capital conservation and improving IT services are the major drivers causing these companies to seek able partners. LVHD`s fully integrated solution builds on the synergy between its Helpdesk and NOC services which strengthens a company`s ability to deliver these solutions to the market as a cost-effective managed services offering.
SmartSense delivers data-driven IoT solutions for food safety, facilities monitoring, and supply chain visibility, by providing actionable insight. Actionable insight is what enables companies to improve operational efficiency, ensure regulatory compliance, and manage product quality risk. SmartSense enables organizations to use wireless sensors, digital checklists, and advanced analytics to provide actionable insight based on remote sensing and artificial intelligence (AI). SmartSense uses these technologies to provide real-time insight at over 40,000 sites around the world. We believe that the future of retail, food service, and transportation is being shaped by companies who are using data to make more informed decisions and to make these decisions faster. Since 2005, we have been passionate about transforming how organizations sense, monitor, and make decisions. We make it easy for companies to harness technology to do important things – to ensure food and medication safety, to improve worker productivity, and to manage risk.
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