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The BlueCross BlueShield Association (BCBSA) is a federation of 38 separate health insurance organizations and companies in the United States. Combined, they directly or indirectly provide health insurance to over 99 million Americans. The history of Blue Cross dates back to 1929, while the history of Blue Shield dates to 1939. The Blue Cross Association dates back to 1960, while its Blue Shield counterpart was created in 1948. The two organizations merged in 1982, forming the current association.
Silverpop, a premier email service provider, supports the online relationship marketing needs of enterprise organizations by delivering the world's most comprehensive array of on-demand Web-based software solutions.
XSELL Technologies is transforming the way businesses interact with their customers to build more meaningful relationships. We leverage augmented intelligence to deliver digital personalization at scale. Our unique business model brings together proprietary cloud-based natural language processing with deep human expertise to empower the best real-time responses to exponentially increase sales and conversion rates alongside an unmatched customer service experience. The power law in performance describes how 80% of a company`s results are produced by 20% of their workforce. Bringing our core belief to life required us to identify all of the behaviors of these top performers that enabled them to produce disproportionate results. These small groups of highly impactful employees often have specialized industry skill sets that translate into big results. And then deliver that top performer skillset with precision at scale, to the rest of the enterprise, driving game-changing outcomes by upskilling 80% of the workforce. To do this, we leverage artificial intelligence as a foundational capability to listen, learn and support agents in real time with the exact information they need to exceed customers expectations and deliver top performer experiences.
Forest Rim Technology is a start-up based out of Colorado, founded by Bill Inmon in 2007, specializing in Big Data Processing
Aktify is a Conversational Collective Intelligence Engine: delivering human conversations better than humanly possible. Aktify helps make something out of nothing. With a high volume of leads, a large portion of those likely don`t engage with outreach teams. Save time by offloading those “dead leads” to Aktify`s platform, which automates human-like touch points through AI SMS and calling until those leads are ready to talk to a rep.