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Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. We know that your customers are the lifeblood of your business, which is why delivering outstanding customer experiences is the lifeblood of ours. Transcom`s business is to help make sure that your customers form positive perceptions of their interactions with you. We do this not only by providing excellent customer service, but also by putting what we learn to work for you. Customer experience is the culmination of many great customer interactions over time. By analyzing these interactions, across a variety of channels and customer touch points, we generate insights that help you adapt your offerings and improve how your customers think and feel about your brand. And their decision to stay with you, buy more from you, and tell others about you, is what keeps your business growing. We are 29,000 customer experience specialists at 54 contact centers across 23 countries, delivering services in 33 languages to over 400 international brands in various industry verticals. We are where your customers are. Whether onshore, offshore or near shore, we are uniquely focused on delivering outstanding customer experiences, driving satisfaction, brand loyalty and additional sales while also adding insights and value to our clients` business operations.
eCloudvalley Digital Technology - Your reliable partner for digital transformation eCloudvalley Digital Technology (ECV) is AWS Premier Tier Services Partner in Greater China and ASEAN. With a mission to Redefine Businesses with Cloud, we have a professional technical team with 1000+ cloud certifications and have served 1,800+ enterprises. Since establishment in 2013, eCloudvalley has grown to a worldwide company with 600+ employees across Taiwan, China, Hong Kong, Philippines, Singapore, United States, Malaysia, Thailand, Indonesia, and Vietnam. Every day, our team delivers on the promise of digital transformation, serving customers with world-class cloud services. Our recognition in 2022: ‧ Recognized in 2022 Gartner Market Guide for Public Cloud Managed and Professional Services Providers (Asia/Pacific) ‧ Ranks 6th in the Worlds Top 100 Vertical Market MSPs released by ChannelE2E ‧ AWS Services Partner of the Year (Hong Kong) ‧ AWS Solution Provider of the Year (Taiwan) ‧ AWS Specialized Partner of the Year (ASEAN) ‧ AWS Services Partner of the Year (ASEAN) ‧ AWS Partner of the Year (Malaysia) ‧ AWS Partner of the Year (Philippines) Our key solutions: ‧ AWS Cloud Services ‧ Digital Transformation Solution ‧ DevOps and Microservices Development ‧ Data and AI/ML Solution ‧ eCloudture Enterprise Customized Training ‧ Full Managed Cloud Services ‧ Microsofts Product & Cloud Adoption and Consulting ‧ Next Generation Managed Services ‧ Official AWS Training Partner ‧ Oracle Solution ‧ Public Cloud Computing Service Architecture Design ‧ SAP Solution ‧ Salesforce Solution ‧ Security solution ‧ ESG Solution
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