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Cicero Automation and Analytics software enables nextgen productivity by harnessing the power within the desktop. For more than 15 years, Cicero has helped companies large and small understand how and why work happens in the contact center. Through our process analytics and robotic automation software, we enable your team to work smarter and more efficiently, thereby reducing costs and improving both customer and agent experience. Software with the power to change your world via Robotic Process Automation, Real-Time Optimization, User Behavior Analysis, Real Time / Real Motion, Application Integration, Advanced Data Integration, Dynamic Visual Dashboards and Insightful Analytics.
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MHK, part of the Hearst Health network, improves compliance, efficiency and quality for health plans, pharmacy benefit managers and other managed care organizations. We do this by bringing care and knowledge together throughout every member`s care journey. From the beginning, we built MHK on the concept that healthcare reimbursements would be tied to quality instead of fee-for-service—a precursor to today`s value-based healthcare. Today, MHK is a driving force at the center of this transformation. It inspires everything we do. Our vision is to simplify healthcare through technology. Simplifying healthcare with technology creates easier processes, smoother care experiences and more satisfied members. It allows health plans to spend less time on administrative burdens and more time serving those members. That approach allows us to manage tens of millions of lives through some of the most prominent players in healthcare, including 4 of the top 5 and 7 of the top 10 health plans in the country. Unlike other fragmented and disjointed solutions, MHK brings every care moment together. Our technology integrates with core systems, consolidates vital information, streamlines processes and automates workflows based on best practices. We remove the complexity that gets in the way of quality care, so our clients can excel in a changing healthcare environment. Our mission is to serve as a trusted partner, guiding our clients to excel in compliance, improve health outcomes and drive operational efficiencies. MHK equips those we serve with innovative technology that provides critical insights at every stage of care. Alongside that technology, we deliver ongoing guidance and consultative support for our partners` unique needs. With integrated, cloud-based solutions and tailored support on their side, clients can improve member outcomes, quality of care, organizational compliance and business operations at every level.
Since 1996 Cardinal Solutions has been a leading IT solution provider and systems integrator in the central region.