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Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences. Our contact center software is ideal for mid-size to enterprise businesses. Designed for agent productivity and efficiency, it`s the perfect solution for both customer support to outbound sales teams. Our motivation is simple - everything we do must improve the life of the agent, and in turn, improve the customer experience.
Tessitura Software is a Dallas, TX-based company in the Software and Internet sector.
Gentrack is a specialist utility billing and CRM solutions provider for energy, water and airport utility companies. Built for rapid and low risk deployment, our flagship products - Gentrack Velocity, Gentrack NOW! and Airport 20/20 are ‘Best of Breed’ solutions proven in over 100 utility companies worldwide, delivering exceptional value over larger ERP based competitors. Our strong utility expertise, support base and industry knowledge ensures our solutions are designed for the local market framework. Gentrack’s software solutions are SOA compliant with integrated workflow management tools, a web-browser interface and utility specific CRM capabilities for transforming the customer experience. These proven capabilities combine to empower utilities to build and configure their own system processes, providing the flexibility to adapt rapidly to regulatory changes, to streamline business operations and to reduce overall cost to serve.
OpenAmplify is Making Sense of Social (tm). As a leader in large scale, commercial Text Analysis and Natural Language Processing (NLP) solutions, OpenAmplify delivers social-grade signals with its patented NLP technology that mimicks the human process of language understanding to identify the significant topics, brands, people, perspectives, emotions, attributes, intentions, actions and timescales contained in online text. The OpenAmplify API returns the meaning in English-language content in usable and actionable data structures including XML and json, thereby enabling other solutions providers to create value, profit and grow.
Global Software Solutions is a Saint Louis, MO-based company in the Software and Internet sector.