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At Iris® Powered by Generali, its not really about us. Its about how identity theft and cybercrime have become a reality for too many. Its about making a person feel whole again, when despite their best efforts, theyve still become a victim. Its about understanding that many companies do what we do – just not like we do. Iris is a B2B2C global identity and cyber protection company owned by the 190-year-old multinational insurance company, Generali, offering always-available identity resolution experts (yes, real people available 24/7/365) and tech-forward solutions that uncomplicate the protection process. We opened our first Washington, DC office in 1982 with a simple mission, bringing customers from distress to relief – anytime, anywhere – and went on to become one of the very first identity theft resolution providers in the U.S. in 2004. Today, understanding that victimization has no geographical boundaries, weve got a solution no matter what your customers coordinates are.
The Palinode team has a proven history of creating revolutionary systems to synthesize large amounts of data in ways that exponentially increase speed, accuracy, compliance, and ultimately: profitability. Our latest innovation, Sonnet, is worlds most effective automated credit dispute resolution system. Sonnet empowers fast and accurate processing of vast numbers of disputes in a way that ensures compliance and clearly demonstrates "reasonable investigation" through comprehensive documentation and reporting that shows disputes are truly resolved. FAST Our proprietary technology automates processing with unprecedented speed, empowering fast response to consumers and extraordinary savings to you. ACCURATE Sonnet investigates disputes so thoroughly that most require only a brief review, freeing your team to focus their expertise on resolving more complicated cases. COMPLETE Sonnet clearly demonstrates "reasonable investigation" through comprehensive documentation and reporting that shows disputes are truly resolved and compliant. This is more than an incremental change — Sonnet will transform your workflow.
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