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Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of interactions, extract actionable sentiment insights and streamline workflows. With Observe.AI, businesses transcribe every interaction with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams. Observe.AI is trusted by more than 160 customers and partners, including National Debt Relief, Root Insurance, Alcon Laboratories, and Pearson. Backed by Menlo Ventures, Next47, NGP Capital, Emergent Ventures, Scale Ventures, Nexus Ventures, and Y-Combinator, Observe.AI`s headquarters is in San Francisco with an office in Bangalore, India.
Stout Systems is a Ann Arbor, MI-based company in the Software & Internet sector.
Nortec Software is a leading provider of healthcare information technology solutions that create efficiencies and streamlines the operations of healthcare organizations. Nortec's premier offering includes Ambulatory EHR, Inpatient EHR, Dental EHR, Laboratory Information System, PACS, e-Prescribe, e-Billing, Patient Portal, and Mobile Solutions for management of chronic diseases.
Ceiba Solutions is a Cambridge, MA-based company in the Software and Internet sector.
Emplifi is the leading unified CX platform built to bring marketing, care and commerce together to help businesses close the customer experience gap. Emplifi is a global company with over 20 years of industry expertise helping more than 7,000 brands, such as Delta Air Lines, Samsung, and Ford Motor Company, provide their customers with outstanding experiences at every touchpoint on their customer journey.