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Ballad Health is an integrated healthcare system serving 29 counties of Northeast Tennessee, Southwest Virginia, Northwest North Carolina and Southeast Kentucky. Our system was created to improve the health of the people we serve. Ballad Health operates a family of 21 hospitals, including three tertiary medical centers, a dedicated children`s hospital, community hospitals, three critical access hospitals, a behavioral health hospital, an addiction treatment facility, long-term care facilities, home care and hospice services, retail pharmacies, outpatient services and a comprehensive medical management corporation. At Ballad Health, we`re completely invested in our communities because we`re your neighbors, and this is our community, too. We`re here to listen to you and address your unique needs – and we`ll always be accountable.
It is our mission to be the leader in providing the highest quality healthcare, recovery care, and diagnostic imaging services in an environment that is safe, convenient, and comfortable for our patients, their families, our employees, and the healthcare practitioners who use our facilities. By setting high standards for ourselves, we hope to improve and set the standard for quality healthcare for all regional residents. Physicians who choose to use our facilities can trust their patients will receive the best possible care. Our patients can feel confident that skilled and sincere professionals are caring for them. We strive to provide genuine care and comfort, and fulfill even the unexpressed wishes and needs of both patients and physicians. In short, our patients are guests and physicians are our customers. Black Hills Surgical Hospital is not a facility for just the wealthy and insured patient, but for those with no insurance and little or no ability to pay their bill. In that way, we meet one of our fundamental missions—improving the health and well being of all regional residents.
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