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Citizens First Bank continues to grow and bank officials credit the success of the bank to the mission of putting customers first, to local management, and operating in a market receptive to a locally owned community bank. Decisions are made right in the Clinton or Camanche offices, making it a great atmosphere for local banking. Bank employees point out that providing excellent customer service is their daily way of doing business: providing Banking As It Should Be. First time customers often remark on how friendly the staff is, how professional they are in actions and appearance. Since the bank`s opening, it has nearly quadrupled the size of the original building and added two additional branches. The main office at Lincoln Way has gone through two major expansions to better accommodate the experience both by customers and employees. The most recent expansion was completed first quarter of 2014 and provides space four times the size of its modest beginnings. The Midtown branch on Clinton`s north side opened in 2001 with the branch in nearby Camanche, Iowa opening the summer of 2004. The bank initiated Iowa`s first mobile bank for business customers in 2001. The Citizens First Bank courier van schedules pick-ups for deposits and change order drop-offs. Business owners like the convenience, as they don`t have to be short of staff while a worker leaves to make bank deposits. Citizens First Bank has become well known for taking on important local causes from collecting items and sponsoring a mailing of Christmas care boxes to local soldiers serving overseas, to hosting a food drive each Christmas for families in need, participating in community events, helping local non-profit foundations and fundraisers as well as sponsoring numerous school events, teams and other worthy causes.
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The Bank of Personal Service | We Connect with You Our Purpose We enrich the communities we serve. We are a rock-solid institution. We provide essential services in a community bank atmosphere. Our Mission - Growth We will achieve this by: - Building upon our history and tradition as a community bank. - Expanding into existing and new markets. - Establishing long-term profitable customer relationships. - Providing extraordinary customer service. - Continuously streamlining our systems and processes. - Becoming the employer of choice. Metairie Bank will live by the following values in order to assist us in accomplishing our mission: Respect, Teamwork, Commitment, Honesty, Integrity, and Service.