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Dispatch is the modern field service experience platform, purpose-built to solve the communication gap between enterprise brands, 3rd-party contractors, and the consumer. Most brands rely on independent local partners to deliver the on-demand expertise required for local installation, repair, support or maintenance services, leaving the customer experience and brand`s reputation at risk. Today`s consumer expects a transparent and effortless service experience and judges brands on their ability to meet that expectation. Dispatch powers modern service by seamlessly connecting brands to an army of expert-on-demand local contractors, providing those contractors an intuitive platform to assign and manage jobs, and communicating service details automatically to the customer via their mobile device. When coupled with a CRM or existing field service management software, Dispatch automatically synchronizes customer, performance and job data between systems. Ultimately, Dispatch links the people, process, and data to create a modern service experience that delights customers, empowers contractors, and promotes a positive brand image for the enterprise.
Enterprise Knowledge (EK) is a services firm that integrates Knowledge Management, Information Management, Information Technology, and Agile Approaches to deliver comprehensive solutions. Our mission is to form true partnerships with our clients, liste...
Customer.io is a technology company changing the way businesses interact with their customers. We allow you to send emails to people based on how they use your app. We track user behavior, and use techniques pioneered by google to identify the "needle in a haystack" in big sets of data. We then send emails and track how they influence user behavior.
OpenText software applications manage content or unstructured data for large companies, government agencies, and professional service firms.
McCracken Financial Solutions Corp. is a Billerica, MA-based company in the Software and Internet sector.