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At PEMCO it`s all about people – starting with our customers. After all, we`re a mutual insurance company, which means our policyholders are our owners. Because our employees think first and foremost of the customer, PEMCO consistently ranks high in customer satisfaction on a national basis and scores high in customer loyalty. Being local and Northwest differentiates us from our competitors, which are mostly larger national companies. We`re proud to serve our neighbors with expertise and caring built on 60-plus years of experience providing auto, home, and boat insurance. We live, work, and play in the same communities as our customers. It`s what makes us “a little different.”
What we do We are a leading international reinsurance organization headquartered in New York with operations worldwide. We offer reinsurance capacity on both a treaty and facultative basis. We built our business on the principles of capacity, reliability, expertise and creativity to deliver the risk transfer solutions you need to support your business. We work closely with you, listening and asking to understand your strategic objectives, and offering you the full spectrum of property and casualty products, services and support to help you grow and succeed. We have dedicated teams of local professionals near you and we build relationships based on the fundamental promise that we will be here when you need us. We have the ability and willingness to pay your claims. We value risk. Our Core Values are woven into our key employment policies and procedures: Integrity - Work honestly. Enhance our reputation People - Develop diverse talent. Reward excellence Customer Focus - Anticipate their priorities. Exceed their expectations. Respect - Value all colleagues. Collaborate with one another. Entrepreneurship - Seize opportunities. Innovate for and with customers. Performance - Be accountable. Manage risks. Deliver our strength.
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