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Fortress is an all-inclusive property management software. Our platform supports managers and owners with an easy-to-use and informative dashboard, in-system training for employee on-boarding, data storage and real-time automated reporting. We understand the unique challenges property managers face because Fortress was built by operators and property management professionals. Your business depends on secure relationships between residents, managers and owners, and we`re here to help support that growth, meeting you where you are to access the features your property relies on most.
Founded in 2006, Afiniti is a world-leading applied artificial intelligence company that uses patented technology to pair customers and contact center agents based on how well they are likely to interact. Afiniti uses a cutting-edge AI solution to identify and predict patterns in human interactions, subsequently using these predictions to optimally pair customers with contact center agents. In most contact centers today, as a customer contacts a company, they are typically routed to the next available agent. Afiniti® Enterprise Behavioral Pairing™ opens up a whole new world of possibilities that lead to better customer interactions by going beyond this sequenced routing system. As agents become free, our AI deploys specialized machine learning techniques to identify agents` unique interaction histories. In parallel, the technology identifies customers` histories and likely intent, in order to predict which customer-agent pairing is most likely to result in a successful outcome. On the back end, Afiniti further leverages AI and machine learning techniques to identify overarching conversational patterns. Its algorithms continually learn and improve, analyzing millions of interactions every day. Afiniti works closely with clients, using these observations to optimize pairings for the particular KPIs that matter most to their business, such as sales, retention, or collections.
DEALTEK is a Los Altos, CA-based company in the Software and Internet sector.
NorthWinds Technology Solutions, LLC knows IT and insurance. Weve proven our expertise working with the nations leading dental insurer. Let us put that experience to work for you.
Omni Technology Solutions Inc. is a Edmonton, AB-based company in the Software & Internet sector.