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SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
NODUS Technologies is a Claremont, CA-based company in the Software and Internet sector.
S&S Programming is a Lafayette, IN-based company in the Software and Internet sector.
Connexeo is transforming Administration Software and Payment Systems for education and community organizations, delivering streamlined access and support through web-based solutions designed to address our industry`s unique needs.
Eco Logic Systems Inc is a Oakland, CA-based company in the Software & Internet sector.