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Unifi provides a comprehensive suite of self-service data integration tools to empower business users. Unifi combines an intuitive interface with the widest range of native data connectors on the market to facilitate all aspects of data integration, including: discovery, cleansing, enriching, normalization, transformation and native connection to industry-leading BI Tools. Unifi is the only enterprise-class, data integration platform that runs natively on Hadoop, leveraging both Hive and Spark resources, while delivering uncompromising security and data governance.
Founded in 2006, Afiniti is a world-leading applied artificial intelligence company that uses patented technology to pair customers and contact center agents based on how well they are likely to interact. Afiniti uses a cutting-edge AI solution to identify and predict patterns in human interactions, subsequently using these predictions to optimally pair customers with contact center agents. In most contact centers today, as a customer contacts a company, they are typically routed to the next available agent. Afiniti® Enterprise Behavioral Pairing™ opens up a whole new world of possibilities that lead to better customer interactions by going beyond this sequenced routing system. As agents become free, our AI deploys specialized machine learning techniques to identify agents` unique interaction histories. In parallel, the technology identifies customers` histories and likely intent, in order to predict which customer-agent pairing is most likely to result in a successful outcome. On the back end, Afiniti further leverages AI and machine learning techniques to identify overarching conversational patterns. Its algorithms continually learn and improve, analyzing millions of interactions every day. Afiniti works closely with clients, using these observations to optimize pairings for the particular KPIs that matter most to their business, such as sales, retention, or collections.
Sisu is your complete business intelligence and sales engagement platform for real estate brokerages. Display all of your transaction and actitivity data in elegant dashboards.
Civix delivers software and services to transform the public sector, including elections, ethics, business services, grants, disaster recovery, and more.
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