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Optra Systems is a Santa Clara, CA-based company in the Software and Internet sector.
A trusted market research firm and global leader in Voice of Customer analytics, iPerceptions captures customer perceptions in the moment of truth using advanced intercept technologies and proven research frameworks to deliver action in real-time. Established in 1999, iPerceptions provides essential insights to over 14,000 brands including Dell, InterContinental Hotels, FedEx, Harvard Business Review, Lego and Ford. At iPerceptions, we help companies create a direct dialog with their customers. By turning millions of customer data points into actionable directives, we improve the customer experience at every level. From the website to customer service to feedback on advertising -- with broad access to near real-time market research, iPerceptions prioritizes issues that matter most to customers. So our clients can respond rapidly, boosting customer loyalty and company profits.
Odyssey Financial Technologies is one of the leading companies in the Software & Internet sector.
Today, companies are under continued pressure to leverage IT for competitive advantage, in spite of being constrained by the cost and complexity of deploying it. To be successful, IT organizations need to be competitive with cloud cost models, boost efficiency to fund innovation, streamline operations to get and stay agile, and reduce risk to the business. SimpliVity was founded in 2009. Our goal then—and today—is to simplify IT. To that end, we provide true hyperconverged infrastructure to eliminate the complexity and cost of deploying and running virtualized workloads. We deliver what modern data centers crave: the economics, agility and ease of cloud models, coupled with on-premises IT governance for performance, protection and other enterprise functions. SimpliVity’s hyperconverged infrastructure radically reduces costs , delivering a 3x TCO savings. It accelerates deployment of resources and workloads in minutes, not months, to increase time to market. Our technology dramatically improves application performance and capacity efficiency. This enables you to meet service levels while driving down the cost per virtual machine. Management of workloads and resources within and across data centers from a single interface improves operational efficiency. Further, SimpliVity’s highly-efficient native backup and replication significantly improve recovery objectives, reducing the risk of downtime and data loss. Since launching in April 2013, SimpliVity’s products have been adopted by hundreds of enterprises and service providers worldwide. And, SimpliVity has been recognized by the industry for its stellar leadership team, channel acumen and friendliness, and product innovation. The company is headquartered in Massachusetts, with sales offices throughout the United States, Europe, the Middle East, Africa, and the Pacific Rim. SimpliVity’s business model is 100% indirect, and its solutions and professional services are available through its network of worldwide resellers and distributors.
Founded as Communicator Asystance Systems in 1982 by four technologists in Beverly, Massachusetts, the company’s original goal was to offer business productivity solutions to the IBM midrange market (Systems 36 and 38). These solutions consisted of financial and distribution management packages as well as an early Customer Relationship Management (CRM) product which became the basis for a Computer Telephony Integration (CTI) product by the late 1980’s. The company was well known in the call center industry by the acronym CAS and the product known as Castel. Working closely with IBM and their new AS/400 product line, CAS became IBM’s top CTI partner by installing many integrated solutions utilizing IBM’s industry leading product known as Callpath. Partnering with IBM, CAS installed thousands of inbound and outbound seats with the NYNEX/Bell Atlantic market in New York and New England and used this great success to leverage many other sales throughout North America, Europe and the Pacific. By the late 1990’s, CAS management decided to develop an entirely new hardware and software CTI solution and began internal development of a new product based on a CISCO host programmable switch (Summa/4) as well as an all new software product which would ultimately become Castel Connects. By 2001 it became clear that the company could expand using its own cash flow so CAS went to the capital markets and brought in outside investors for the first time. In 2002, the investment was used to rebrand the company as Castel, and the product as Castel Connects. In addition, the investment enabled the company to develop new products and launch a strong marketing campaign which helped Castel emerge as a major player in the call center market. Over 50 sites were installed within 5 years in three major vertical markets – financial services (collections), telesales and telemarketing. In order to meet the increasingly demanding needs of the call center industry, Castel determined that more products such as Digital Voice Recording (DVR), Intelligent Voice Response (IVR) and Intelligent Message Delivery (IMD) would need to be developed and introduced to the market. Meeting these critical needs demanded additional resources. Castel brought in seasoned technology veterans and moved the company headquarters to Buffalo in order to ensure that Castel’s products and services would continue to lead the industry in innovation and deliver the highest level of productivity.