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SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
Citeline is a New York, NY-based company in the Software and Internet sector.
Information Technology and Security Solutions is a Sykesville, MD-based company in the Software & Internet sector.
Ciklum is a top-five global Digital Solutions Company for Fortune 500 and fast-growing organizations alike around the world. Our 3,000+ Developers located in the Delivery Centres across the globe, provide our clients with a range of services including Enterprise App Development, Quality Assurance, Security, R&D, Big Data & Analytics.
Founded in 2001, Q1 Labs is a global provider of high-value, cost-effective, risk management, security information and event management (SIEM), user/application/network activity monitors and log management products.