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Learn about Corservas managed IT services and IT support based out of our network operations centers located in Trumbull, Connecticut and Orlando, Florida.
Founded in 2006, Afiniti is a world-leading applied artificial intelligence company that uses patented technology to pair customers and contact center agents based on how well they are likely to interact. Afiniti uses a cutting-edge AI solution to identify and predict patterns in human interactions, subsequently using these predictions to optimally pair customers with contact center agents. In most contact centers today, as a customer contacts a company, they are typically routed to the next available agent. Afiniti® Enterprise Behavioral Pairing™ opens up a whole new world of possibilities that lead to better customer interactions by going beyond this sequenced routing system. As agents become free, our AI deploys specialized machine learning techniques to identify agents` unique interaction histories. In parallel, the technology identifies customers` histories and likely intent, in order to predict which customer-agent pairing is most likely to result in a successful outcome. On the back end, Afiniti further leverages AI and machine learning techniques to identify overarching conversational patterns. Its algorithms continually learn and improve, analyzing millions of interactions every day. Afiniti works closely with clients, using these observations to optimize pairings for the particular KPIs that matter most to their business, such as sales, retention, or collections.
PakEnergy provides Business Automation Software for the oil & gas industry. Upstream, midstream, services companies and investors rely on PakEnergy to improve margins by running their businesses more efficiently, reducing costs and increasing revenue. Only PakEnergy comes with Expertise Built-in - exclusive accounting functionality and best practices for the oil & gas industry. We`ve encapsulated more than 35 years of experience into our software so you can get more done with less while reducing risk - all at the lowest cost of ownership. PakEnergy streamlines and simplifies complex processes like revenue distribution, joint interest billing, division order management, production accounting, A/P automation, contract management and more. We also provide a complete system for managing the purchase and sale of crude oil. Allowing you to easily manage run tickets and reconcile those tickets to your pipeline statements. PakEnergy puts mobile technology into the hands of your field personnel that simplifies the collection of oilfield data, eliminating handwriten run tickets and even pumper tickets.
Our focus is on your big data problems and your identity and access management solutions. Whether youre trying to aggregate your log files to determine assess risk in real time and drive the results back into your access management system or provision...
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