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Great Lakes Carbon Treatment is a Kalkaska, MI-based company in the Business Services sector.
Quantum Learning Inc is a Newtown, PA-based company in the Business Services sector.
SiloSmashers, Inc. is a Native American woman-owned strategy, technology, and management consulting firm, founded in 1992, and located in Fairfax, Virginia. SiloSmashers delivers superior services and solutions to the public sector in the areas of project/program management, performance management, and IT security. The company provides innovative, collaborative business approaches, and proven methodologies that enable customers to break down organizational silos and optimize operational efficiency to achieve peak performance and mission success.
The Guardian Life Insurance Company of America is one of the largest mutual life insurance companies in the United States.
The company whose PMO experience is featured here is a rapidly growing small business that provides business process outsourcing services in the travel industry, focusing on the exploitation of the internet to grow top and bottom lines its customers. The company operates in a fast changing environment and needs to be acutely in touch with its customers' needs and respond more rapidly than before. The company created its Project Management Office (PMO) in the last 6 months prior to this article. Following is a review of the company's experience with setting up its PMO conducted with the Director of the PMO. What circumstances at the company led to the establishment of your PMO? Prior to the Director's appointment, the company had managers on staff with project management duties, but there were no repeatable, consistent processes, tools and templates to perform projects, measure and control them. Each manager did what they thought best, knowledge sharing was informal and rare, certainly not something expected by top management. After the acquisition of a major client that presented the company with some new challenges in delivery of services, Management realized the need for some formalization of project management practices. At the time the company was a small company, less than $50 million in revenues. This new client's impact on their operations and financial health was very significant.