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Fractional CISO provides security professionals to solve your toughest cybersecurity challenges through a long term partnership or for a specific project.
Agile Enterprise Solutions is a Naperville, IL-based company in the Software and Internet sector.
Founded in 2006, Afiniti is a world-leading applied artificial intelligence company that uses patented technology to pair customers and contact center agents based on how well they are likely to interact. Afiniti uses a cutting-edge AI solution to identify and predict patterns in human interactions, subsequently using these predictions to optimally pair customers with contact center agents. In most contact centers today, as a customer contacts a company, they are typically routed to the next available agent. Afiniti® Enterprise Behavioral Pairing™ opens up a whole new world of possibilities that lead to better customer interactions by going beyond this sequenced routing system. As agents become free, our AI deploys specialized machine learning techniques to identify agents` unique interaction histories. In parallel, the technology identifies customers` histories and likely intent, in order to predict which customer-agent pairing is most likely to result in a successful outcome. On the back end, Afiniti further leverages AI and machine learning techniques to identify overarching conversational patterns. Its algorithms continually learn and improve, analyzing millions of interactions every day. Afiniti works closely with clients, using these observations to optimize pairings for the particular KPIs that matter most to their business, such as sales, retention, or collections.
QualitrolTech is a Louisville, CO-based company in the Software and Internet sector.
Keyfactor, formerly Certified Security Solutions (CSS), is a leading provider of secure digital identity management solutions that enables organizations to confirm authenticity, and ensure the right things are interacting in the right ways in our connected world. From an enterprise managing millions of devices and applications that affect people`s lives every day, to a manufacturer aiming to ensure its product will function safely throughout its life cycle, Keyfactor empowers global enterprises with the freedom to master every digital identity. Its clients are the most innovative brands in the industries where trust and reliability matter most.