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Disability Resource Assn is a Crystal City, MO-based company in the Business Services sector.
Cresta is a generative AI platform focused on optimizing contact centers to enhance customer experience, operational efficiency, and revenue growth. The company leverages real-time AI-driven insights and coaching to improve customer interactions and accelerate skill development for professionals in high-stakes environments. Crestas solutions have demonstrated significant results, including a 20% increase in customer satisfaction, 30% faster agent onboarding, and a 25% rise in revenue per lead. Crestas offerings are built on its proprietary Ocean-1 AI model, which integrates large language models with domain-specific data. Key features include real-time agent coaching, performance tracking tools for managers, and executive analytics that provide critical metrics like customer satisfaction and average handle time. The platform is designed for industries such as financial services, helping enterprises scale their customer service operations while maintaining high quality. Cresta is supported by prominent investors and a leadership team with extensive experience in AI.
Effectiveness Through Communication, Inc is a El Cajon, CA-based company in the Business Services sector.
RailWest Management Ltd. is a Port Hope, ON-based company in the Business Services sector.
The Iowa Primary Care Association (Iowa PCA) is a nonprofit membership organization founded in 1988. It serves as a key advocate for healthcare, particularly for under-resourced populations in Iowa. The association focuses on enhancing the capacity of community health centers to provide equitable and high-quality care. It comprises 13 community health centers and one statewide migrant health program, collectively serving over 226,000 to 250,000 Iowans annually through approximately 800,000 to 900,000 patient visits. Iowa PCA offers technical assistance, advocacy, partnership development, and training to its members. It supports health centers in delivering quality primary and preventive care and acts as a legislative advocate for community health centers and vulnerable populations. The association also facilitates collaborations to improve data sharing and care coordination among health providers. Through its efforts, Iowa PCA plays a significant role in strengthening Iowas healthcare system and supporting medically underserved communities.