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Activus Connect is a premium provider of Customer Experience Outsourced Solutions, operating across the Continental US & Puerto Rico. We are the evolution of the traditional BPO-Contact Center, leveraging what we refer to as SmartVirtual™, the most advanced approach to outsourced CX service delivery in the industry. Activus Connect lives the ethos of Elevating Experience and has the distinction of being comprised of industry experts who have collectively helped to shape what is commonly referred to as the “at-home, work-from-home, virtual-agent delivery model.” Our SmartVirtual™ solution brings together the most secure cloud-based ecosystem of technologies, analytics and virtual management practices which enable the friendliest, smartest, most efficient & effective outcomes for brands and their consumers. Operating across all verticals, we provide multilingual, multichannel, voice & non-voice customer care, sales, retention, social media moderation and technical support. Here at Activus Connect, at our core and in our actions, we are a values-based business focused on doing what is right above anything else. With Passion, Integrity, Respect, Authenticity and fun, we aim to enrich lives and cultivate communities everywhere. Activus Connect is proud to be a certified, owned and operated Women & Minority organization.
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The City of St. Charles, MO, is a municipal government located in St. Charles County. Established in 1809, it serves as the county seat and is known for its rich history. The city operates under a mayor-council government structure, with Dan Borgmeyer as the current mayor. St. Charles provides a variety of community services, including public health initiatives, parks and recreation facilities, and emergency services. The city manages its own infrastructure, which encompasses roads, water supply, and waste management. Additionally, it supports local businesses and economic growth through various initiatives and partnerships, focusing on enhancing the quality of life for its residents and businesses. As of 2020, St. Charles has a population of approximately 70,493 and covers an area of about 25.67 square miles.