CLOs on the Move

SymTrain

www.symtrain.ai

 
SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little ...
  • Number of Employees: 100-250
  • Annual Revenue: $10-50 Million
  • www.symtrain.ai
  • 6230 Shiloh Road Suite 200
    Alpharetta, GA USA 30005
  • Phone: 870.796.8724

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Zimbra

Zimbra powers collaboration for the way you work. Zimbra connects people and information with unified collaboration software that includes email, calendaring, file sharing, activity streams, social communities and more. With technology designed for social, mobile and the cloud, Zimbra gives individuals the flexibility to work from virtually anywhere, through nearly every computer, tablet and mobile device.   Zimbra is trusted by more than 5,000 companies, service providers and government agencies including global brands such as NTT Communications, Comcast, Dell, Investec, Rackspace, Red Hat, Mozilla, VMware, H&R Block and Vodafone. With its vibrant open source community and worldwide partner network, Zimbra is the third largest collaboration provider in the world. Zimbra is privately held with corporate headquarters in Frisco, Texas and offices in San Mateo, California; London; Tokyo; Singapore and Pune, India.