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Presenting Solutions is a Oakland, CA-based company in the Software and Internet sector.
Micro Image Solutions is a Youngstown, OH-based company in the Software and Internet sector.
Sonata is a global technology company that enables successful platform-based digital transformation initiatives for enterprises, to create businesses that are connected, open, intelligent, and scalable. Sonata`s Platformation™ methodology brings together industry expertise, platform technology excellence, design thinking-led innovation, and strategic engagement models to deliver sustained long-term value to customers. A trusted partner of world leaders in the Retail, Distribution, Travel, and Software industries, Sonata`s solution portfolio includes its own digital platform such as Brick & Click Retail Platform©, Modern Distribution Platform©, Rezopia Digital Travel Platform©, RAPID DevOps Platform© and Halosys Mobility Platform©, best in class capabilities on ISV digital technology platforms such as Microsoft Dynamics 365, Microsoft Azure, SAP Hybris, Cloud Engineering and Managed Services, as well as new digital applications like IoT, Artificial Intelligence, Machine Learning, Robotic Process Automation, Chatbots, Blockchain, and Cyber Security. Sonata`s people and systems are nurtured to bring together the depth of thought leadership, customer commitment, and execution excellence to make a difference to business with technology.
SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
Vendor Safe Technologies is a Houston, TX-based company in the Software and Internet sector.