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20 years of transformation, change, innovation, and adaptation. We saw tech emerge and disappear, trends come and go and customer expectations change and grow. Today more than ever, our clients count on us to be new every day. As an innovation partner, they rely on our experience and expertise dealing with continuous transformation and resilient adaptation. We help them answer and exceed customer expectations in an hyper-personalized landscape, keep them on the offense, and have their brand differentiate through customer experience. From 20 years till now, and from offices in Rotterdam, New York, and San Francisco, we can proudly say we are still living our mission: Transforming brands through exceptional digitalism.
Since 1999, Platinum Advertising has offered marketing and sales expertise to both Telecom and Energy Service companies, with a complete understanding of the sensitive nature in procuring quality long-lasting customers. As an innovative marketing firm, we have been instrumental in helping over 40 clients increase their overall market share. Platinum Advertising specializes in customer service, customer retention as well as customer acquisition by using a variety of techniques such as telemarketing, web sales, retail marketing, and door-to-door sales. We pride ourselves on our focus and dedication to customers in addition to providing limitless opportunities for our clients to grow.
Market Force is the leading provider of customer intelligence solutions and has brought a fresh twist and new excitement to customer experience research. Specializing in creating and delivering unique customer experience improvement programs, we work with some of the world`s largest brands and retailers to help them stand out from the crowd. Utilizing KnowledgeForce, our leading edge, proprietary online live and dynamic customer intelligence platform, our clients are able to easily understand detailed, reliable and meaningful insights from genuine customers. Working in partnership with our clients, our analysts and marketing teams convey data, identify the biggest influences in customer experiences, offer opinions, actionable insights and practical communication to all levels of their businesses. Our programs measure, manage and improve customer experiences across all your customer touch points, leading to greater customer retention, improved average transaction values and increased customer advocacy.
The Meridian Group is one of the leading companies in the Business Services sector.