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TeamSupport is customer support software built for B2B software and technology companies. Our dedicated customer and contacts databases help you manage customers at the company level, and better understand them so you can provide proactive support. Our collaborative approach to B2B customer support lets your entire team work together to solve customer issues faster and more efficiently. Omnichannel support options let you provide support where and when your customers prefer, while maintaining all information through one central database to ensure your team has access to all data, and doesn`t waste time switching between multiple systems. Native integrations, built in screen and video recording, customer distress index, and product and version tracking ensure you can provide exceptional customer support while reducing costs. We help get the focus of customer support back where it belongs - your customers!
ASTI is a Gaithersburg, MD-based company in the Software and Internet sector.
Exceptional Innovation is a Westerville, OH-based company in the Software and Internet sector.
DataStax helps companies like Netflix, ING, British Gas, Intuit power data management for their cloud applications. The customers of these companies have billions of defining moments each second around the globe — The moment they get that personalized online deal, watch a streamed movie, manage their finances with ease, know exactly when a package will arrive, efficiently manage a manufacturing process, or visit a new physician who already has all the information she needs about her patient. DataStax is the power behind these moments. Did you know that the average company loses between $1 and $5 million for every hour of downtime - whether it`s a complex trading system or online commerce? And did you know that companies that deliver the best customer experience perform five times better than their peers? These experiences are better because they are highly personalized, responsive, and relevant. And these interactions need to be always-on, scale effortlessly, and make use of instantly actionable insight.. Each of these interactions can be a defining moment in an enterprise`s journey with its customer powered by DataStax. DataStax Enterprise - the always-on data management platform for cloud applications - is rated #1 by Gartner across multiple categories for operational databases.
ViPS, Inc. is a Towson, MD-based company in the Software & Internet sector.