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A trusted market research firm and global leader in Voice of Customer analytics, iPerceptions captures customer perceptions in the moment of truth using advanced intercept technologies and proven research frameworks to deliver action in real-time. Established in 1999, iPerceptions provides essential insights to over 14,000 brands including Dell, InterContinental Hotels, FedEx, Harvard Business Review, Lego and Ford. At iPerceptions, we help companies create a direct dialog with their customers. By turning millions of customer data points into actionable directives, we improve the customer experience at every level. From the website to customer service to feedback on advertising -- with broad access to near real-time market research, iPerceptions prioritizes issues that matter most to customers. So our clients can respond rapidly, boosting customer loyalty and company profits.
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