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Gentrack is a specialist utility billing and CRM solutions provider for energy, water and airport utility companies. Built for rapid and low risk deployment, our flagship products - Gentrack Velocity, Gentrack NOW! and Airport 20/20 are ‘Best of Breed’ solutions proven in over 100 utility companies worldwide, delivering exceptional value over larger ERP based competitors. Our strong utility expertise, support base and industry knowledge ensures our solutions are designed for the local market framework. Gentrack’s software solutions are SOA compliant with integrated workflow management tools, a web-browser interface and utility specific CRM capabilities for transforming the customer experience. These proven capabilities combine to empower utilities to build and configure their own system processes, providing the flexibility to adapt rapidly to regulatory changes, to streamline business operations and to reduce overall cost to serve.
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Cherwell empowers organizations to improve service experiences and automate workflows using data that stretches across contexts and business units. The result is meaningful and measurable digital service transformation, delivered faster. Cherwell improves service experiences across the entire organization through integrated, adaptable technology. Whether addressing customer needs and desires, demonstrating a determination to solve problems, or making a commitment to tell the truth, smarter service is what transforms functional teams into phenomenal ones. Cherwell was founded on the notion that service comes first. And effectively managing service experiences is vital in helping organizations adapt faster, saving precious time and resources. We are a growing company with offices in the US, Europe, and Australia.