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Activus Connect is a premium provider of Customer Experience Outsourced Solutions, operating across the Continental US & Puerto Rico. We are the evolution of the traditional BPO-Contact Center, leveraging what we refer to as SmartVirtual™, the most advanced approach to outsourced CX service delivery in the industry. Activus Connect lives the ethos of Elevating Experience and has the distinction of being comprised of industry experts who have collectively helped to shape what is commonly referred to as the “at-home, work-from-home, virtual-agent delivery model.” Our SmartVirtual™ solution brings together the most secure cloud-based ecosystem of technologies, analytics and virtual management practices which enable the friendliest, smartest, most efficient & effective outcomes for brands and their consumers. Operating across all verticals, we provide multilingual, multichannel, voice & non-voice customer care, sales, retention, social media moderation and technical support. Here at Activus Connect, at our core and in our actions, we are a values-based business focused on doing what is right above anything else. With Passion, Integrity, Respect, Authenticity and fun, we aim to enrich lives and cultivate communities everywhere. Activus Connect is proud to be a certified, owned and operated Women & Minority organization.
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TEAM Risk Management Strategies is a San Diego-based company that provides comprehensive household employment solutions. Founded in 2003 by Terry Keating and Art Candland, the company addresses legal liabilities faced by trusts and fiduciaries in household employment practices. TEAM serves fiduciaries, advisors, family offices, and individual families across the U.S. As an employer of record, TEAM manages payroll, taxes, insurance, human resources, and compliance for household staff, including caregivers, nannies, and personal assistants. Their services help clients mitigate employment-related risks, ensuring compliance with employment laws. TEAM offers payroll and tax management, employment risk protection, HR support, and benefits administration, all tailored to the needs of household employment. TEAM serves hundreds of prominent banks, financial institutions, and fiduciaries nationwide, managing thousands of household employees across all 50 states. The company is recognized as a national leader in outsourced household employment services, generating an estimated $52.8 million in annual revenue and employing around 239 to 244 staff.
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