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Primacy Software is a Chandler, AZ-based company in the Software and Internet sector.
Unbound Concepts was created on the strongly held belief that a collaborative approach to knowledge sharing is, quite simply, a better way to live. Blending computer science with trusted teacher recommendations from BookLeveler, Unbound Concepts is powering a proprietary text analysis algorithm, Meridian, that can understand authored content in a deep semantic fashion, bringing value to publishers, educators and fellow scientists in pursuit of collaboration that creates good. The company is co-located in the Maryland Center for Entrepreneurship incubator in Columbia, MD and in the inaugural cohort at Socratic Labs incubator in New York, NY.
SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
IBPhoenix Inc is a Manchester, MA-based company in the Software and Internet sector.
Purewire, Inc. is a Campbell, CA-based company in the Software & Internet sector.