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SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
STFB Inc. is a Pembroke Pines, FL-based company in the Software & Internet sector.
ENFOS is the on-demand enterprise Environmental Business Management solution provider. ENFOS helps companies minimize risk and lower the costs to comply with environmental liability management matters, public disclosure standards, corporate governance mandates, and environmental regulations.
MediaNet Digital is a New York, NY-based company in the Software and Internet sector.
Expertisa is a Victoriaville, QC-based company in the Software & Internet sector.