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Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of interactions, extract actionable sentiment insights and streamline workflows. With Observe.AI, businesses transcribe every interaction with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams. Observe.AI is trusted by more than 160 customers and partners, including National Debt Relief, Root Insurance, Alcon Laboratories, and Pearson. Backed by Menlo Ventures, Next47, NGP Capital, Emergent Ventures, Scale Ventures, Nexus Ventures, and Y-Combinator, Observe.AI`s headquarters is in San Francisco with an office in Bangalore, India.
Stratature is a Alpharetta, GA-based company in the Software and Internet sector.
QED Software Solutions Ltd. is a Delta, BC-based company in the Software & Internet sector.
Census is the data automation platform that syncs your data warehouse with the apps you use. Get your customer success, sales & marketing teams on the same page by sharing the same customer data.
Kochava was started in November, 2011 by a team of mobile and gaming professionals who saw the need to better understand the feedback loop of user acquisition, engagement, and LTV for mobile applications. Through the process of creating apps for customers from a wide range of industries, we were repeatedly asked if we could shed some light on what media advertising efforts were converting and the effectiveness of their mobile ad spend—by partner. Realizing a solution to these questions wasn`t readily available, we set some of our team members to the task of designing and building what would become Kochava.