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SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
MasterControl Inc. creates software solutions that enable life science and other regulated companies to deliver life-improving products to more people sooner. MasterControl`s integrated solutions accelerate ROI and increase efficiencies by automating and securely managing critical business processes throughout the entire product lifecycle. More than 1,000 companies worldwide, ranging in size from five employees to tens of thousands, rely on MasterControl cloud solutions to automate processes for new product development, clinical, regulatory, quality management, supplier management, manufacturing and post-market surveillance. MasterControl solutions are well-known for being scalable, easy to implement, easy to validate and easy to use.
Conex1BY1 is a Canton, OH-based company in the Software and Internet sector.
Trapeze Software Group Inc is a Scottsdale, AZ-based company in the Software & Internet sector.
Moovweb offers products and services that help our customers quickly take advantage of the mobile channel revolution. Our cloud-based platform and mobile website design software use a patent-pending site virtualization and transformation approach that offers the flexibility and power to deliver incredible mobile customer experiences while at the same time leveraging 100% of existing Web investments. No expensive re-coding. No synchronization headaches. No scaling issues. The Moovweb platform has served billions of mobile page views for an amazing set of customers; we power mobile websites, apps, and tablet solutions for Macy's, 1-800-FLOWERS.COM, Chico's, Ross-Simons, The American Cancer Society, Geisinger Health, Accenture, TicketWeb, Cox Communications, Golfsmith, Seagate and dozens of other businesses. Moovweb is headquartered in San Francisco. The next generation of the web will be driven by the mobile revolution and intense personalization. Businesses that take advantage of this opportunity by delivering compelling, responsive experiences will have sustainable competitive advantage. At Moovweb, we're enabling this next generation with a responsive delivery platform that unifies web and mobile in a unique model. Our customers leverage their existing investments – they don't rewrite. The result is speed, agility and competitive advantage.